AIPC 2019: Antwerp Delivering a New Kind of Experience!
Under an overall theme of Practical Strategies to Meet Changing Expectations AIPC 2019 in Antwerp will use a new kind of format to help members address the challenges arising from the fact that with convention centre client demands changing rapidly, driven by new event formats, attendee expectations and technologies, we need to draw from a wide range of sources, including global authorities, adjacent industries and our own membership to bring the full range of perspectives to bear on how best to address these.
This year’s Annual Conference program will create a unique, high-level atmosphere for learning, exchange and problem solving to these key questions about managing our collective future – and provide delegates with practical takeaways they can immediately incorporate into their planning.
• Global Disruption; Industry Impacts
Once again our conference will be taking place at a point of significant geopolitical global turmoil and expectations of an economic correction accompanied by escalating trade disputes and uncertainties around Brexit-driven EU issues. To help make sense of it all and put these global events into an industry-specific perspective we will have a recognized international economist and commentator as our opening keynote: Dr Linda Yueh | Adjunct Professor of Economics at London Business School, and a Fellow in Economics at St Edmund Hall, Oxford University
• Aligning Perspectives: How We See 2020 – and Do Our Clients See Things as We Do?
A first-time comparison of the results of the new AIPC Client Perspective Survey with the 2019 Annual Member Survey will provide new insights into how well our client’s issues, concerns and expectations align with those of centres. An exhaustive analysis will reveal where results align and reinforce one another and where there is divergence that demands more exploration and dialogue with different client groups, with delegates able to use this information to inform their own marketing and customer relations activities.
Michael Hughes | Managing Director of Research & Consulting, Red 7Media
• New Tech on the Way: How “Big Picture” Developments Today will Shape Centre Requirements of the Future
Technology and technology management remain one of the largest concerns and investment requirements for centres around the world, This session will deliver advance knowledge of new developments about to hit the pavement globally to give centres managers a leg up on what they can expect clients and delegates to be looking for and what the operational and investment implications are likely to be from a leading global technology Futurist.
Keynote speaker: Sophie Hackford | CEO 1715 Labs
• E-Sports: The Opportunity and the Reality
E-Sports is a huge and rapidly growing form of event gathering that is gaining momentum world-wide – yet how many of us really understand it’s business potential and the demands that need to be met in order to host them? A panel of an industry leader and an e-sports experienced design architect tell us everything we need to know – and illustrate where new business opportunities may lie.
INDUSTRY STRATEGY AND INTERFACE SESSIONS
• BrainShare: Strategies for Practical Outcomes
This extended session will be a delegate workshop in an alternative setting and format to both explore practical strategies for responding to identified industry challenges and to demonstrate how entirely new formats are increasingly being used by organizers to enhance participation and outcomes. Based on a custom-designed platform and led by a knowledgeable and innovative industry figure it will strive to utilize the information that has been provided by earlier presenters to drive innovative ideas that can be adopted and / or further explored by delegates in their own centres.
Keynote speaker: Oscar Cerezales | COO Asia Pacific / Global Director Association Services, MCI Group
• Insights from Key Clients: Recovery and Resiliency: Are We Better Prepared This Time?
The Global recession that began in 2008 was a learning exercise for all – but how much did we really learn as an industry, and how prepared are we for the next downturn? This session will be an exploration of how leaders from key client sectors see their prospects and challenges – and what the implications of their changing world may have for centre business. At the same time it will question our readiness for what will be an inevitable repeat of the issues we faced just over a decade ago.
Isabel Bardinet | CEO, European Society of Cardiology
Kai Hattendorf | CEO, UFI
Jurriaen Sleijster | President & COO, MCI (representing IAPCO)
Chantal Van Es | Head of Sibos, SWIFT
BREAKOUTS FOR SPECIAL FOCUS
Along with the plenary activities of universal interest will be a series of three breakout streams that will focus on specific areas of centre management and include engagement opportunities for specialized staff. These are;
1. A CFO focus which will follow up on discussions last held in 2015 and which led to the development of the AIPC global benchmarking survey. The primary topic will be 2019 benchmarking status and results but also address next steps that can be taken to advance the existing program and address other needs in the financial administration/reporting area to keep this key function moving forward.
Presenter/facilitator: Matthew Klas | Director, HLT Advisory Inc. with AIPC CFO Committee
2. An Operations focus that will present the results of the AIPC Security Best Practices Task Force and explore ways that centres can implement them as an enhancement of their own policies and procedures.
Presenters: Glenn Schoen | CEO, Boardroom @ Crisis BV and Michiel Middendorf | General Manager, World Forum Convention Center
3. A Sales and Marketing focus, which will offer a concentrated presentation of the `Best of the Summit` topics and how such current issues as subvention, digital transformation and changing USP`s are being adopted and adapted around the world.
Presenter/facilitator: Barbara Maple | Chair, AIPC Summits and AIPC Academy
These streams will take the form of repeating sessions on the afternoon of Monday June 24 to enable follow-up discussions over the balance of the conference. By repeating the topics delegates will be able to explore any two areas in order to encourage cross-education and awareness in adjacent areas of centre management.
This feature makes it a good time to consider bringing specialized staff from your centre, both for the focused content and the ongoing networking that will result – and we`d urge you to take another look at who`s attending on this basis!
REPORTING AND INFORMING
• Innovation Showcase: Creativity on Parade
The entries to the 2019 AIPC Innovation Awards will be outlined in a rapid-fire presentation format that will entertain and inform while preparing them to cast their votes in the final stage of this highly popular competition. The Innovation Showcase will lead directly into a casual-format session and the opportunity to dig into the details of those innovations with their member-creators.
• The AIPC Report: What’s New? What’s Happened? What’s Coming Up?
This session is an overview report on the full range of AIPC Program Activities and an orientation to members as to what priorities are being addressed and what levels of performance and participation are being achieved with a look forward into 2020.
• AIPC General Assembly
The General Assembly is the Business Meeting of the Association and our way of meeting both member reporting and regulatory obligations. It will be significantly contracted as a result of creating a more exhaustive “Annual Report” document, including President’s Report, for distribution to delegates in advance of the event.
Needless to say this will be an action-packed agenda with highly relevant topics that make use of a world of insights and experience – all in a new format!